What did you do when you discovered that a problem was a direct effect of inappropriate service by your organization or team member?
Describe your skill to take exact course of action after studying all the aspects of the problem. Affirm how you analyzed everything and quickly resolved the issue by using your problem solving ability and followed a rational way to get positive results. Solving problems of customers or clients is of prime importance for any organization as it is directly proportional to its business. Any organization would like to have employees who have the ability to handle customer/client grievances.